Privacy Policy
This privacy policy explains how Convey Dispatching Services LLC (“we”, “us”, or “our”) collects, uses, and discloses the personal information of our website visitors and customers (“you” or “your”).
What Information We Collect
We collect the following information from you when you use our website or services:
- Company name
- Physical Address
- Phone Number
- Email Address
- MC Number
- DOT Number
- Truck type and its details (such as length and weight limit)
- Company documents (such as W9 Form, MC Authority letter, Insurance letter, and Factorizing company letter)
We collect this information directly from you when you fill out a form, request a quote, or contact us through our website. We may also collect this information indirectly from third parties, such as our business partners, affiliates, or service providers.
How We Use Your Information
We use your information for the following purposes:
- To provide you with our services and fulfill your requests
- To improve our website and services and enhance your user experience
- To comply with our legal obligations, protect our rights and interests, and prevent fraud or abuse
- To perform any other purpose for which you consent
How do we share the information we collect?
We do not sell, rent, or trade your personal information to third parties without your consent. We may share your information with third parties in the following situations:
- We engage service providers to carry out various functions on our behalf, including hosting, analytics, payment processing, and email delivery. The information shared with them is limited to what is essential for the performance of their services. We mandate these providers to safeguard your information and adhere to our privacy policy.
- We collaborate with brokers, shippers, and fellow truckers involved in providing or seeking loads for your trucks. The information shared is limited to what is essential for the facilitation of these services. It is mandatory for these entities to safeguard your information and adhere to our privacy policy.
- We may disclose information to law enforcement, regulators, courts, or other authorities when we believe such disclosure is essential to comply with legal requirements, safeguard our rights and property, or prevent harm to ourselves or others.
- Upon your explicit consent or specific instruction, for instance, when you expressly request us to share your information with a third party of your choosing.
How We Protect Your Information
We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction.
How We Retain Your Information
We retain your information for as long as necessary to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements. We may retain some of your information in anonymized or aggregated form for statistical or research purposes.
How We Use Cookies and Other Tracking Technologies
We use cookies and other tracking technologies to collect information about your use of our website and services, such as your browser type, IP address, pages visited, time spent, and preferences. We use this information to improve our website and services and enhance your user experience. You can manage your cookie settings through your browser or device settings. However, some features of our website and services may not function properly without cookies.
How We Respect Your Choices
You have the following choices regarding your information:
- You can access, update, correct, or delete your information by contacting us at our email address.
- You can opt out of receiving promotional emails from us by following the instructions in those emails or contacting us at our email address.
- You can request a copy of your information or ask us to transfer it to another party by contacting us at our email address.
- You can withdraw your consent to our use of your information at any time by contacting us at our email address.
How We Handle Children’s Privacy
Our website and services are not intended for children under the age of 13 and we do not knowingly collect any personal information from such children. If we become aware that we have collected personal information from a child under 13, we will delete it as soon as possible. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at our email address.
How We Update Our Privacy Policy
We may update our privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and indicating the date of revision. Your continued use of our website and services after the updated policy becomes effective constitutes your acceptance of the changes.
Contact Us:
If you have any questions about this Privacy Policy, please contact us at:
info@conveydispatchingservicesllc.com
+1(307)-3816966